I'm Marissa Brassfield, your guide to thriving with AI. 🙋🏽‍♀️ I help non-technical leaders work smarter, save time, and develop future-ready teams. Let's build a better world together.

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Handling Overdue Client Deliverables: Best Practices

Delivering on time is crucial in client services. Yet, despite our best intentions, deliverables sometimes fall behind schedule, putting client relationships and project success at risk. I've worked with countless teams struggling with overdue deliverables. Some avoid the issue, hoping the client won't notice. Others scramble...

10 Ways Human Technology Can Revolutionize Your Workflow

In today's fast-paced world, integrating human technology into our daily workflows is not just beneficial—it's essential. This blog explores ten innovative strategies that showcase how human technology can streamline processes, boost productivity, and enhance collaboration. Whether you're working independently or as part of...

10 Innovative Custom Solutions for a More Efficient Workflow

In today's fast-paced world, having an efficient workflow is essential for success. Custom solutions can streamline processes and improve productivity, allowing teams to focus on what really matters. In this blog, we’ll explore innovative custom solutions that can transform your workflow, making it smoother and more effective....

How to Politely Escalate an Issue in the Workplace

In every professional setting, there comes a time when issues need to be escalated. Yet many hesitate, fearing they'll be seen as troublemakers or unable to handle problems independently. I've coached executives who agonize over when and how to elevate concerns. Some worry about damaging relationships,...

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