This is a guest post by Camille Holden.
Marshall McLuhan famously said, “We become what we behold. We shape our tools, and thereafter our tools shape us.” But as 21st century workers, we don’t usually get to shape our tools, they are just handed to us and we’re expected to be able to use them.
Think of the tools you use every day: Outlook, Excel, PowerPoint…
The problem is that the tools we get handed are built to work for everyone; they’re generic and dumbed-down for mass use. So what does this say for us, the workers, who will become shaped by our tools?